What is Retail Operations?

Retail business is made up of 2 engines. On one side there is product or service being offered, on the other side there is people who sell them to the consumer.

Retail operations is the people side of the business. It involves operating the stores successfully to achieve sales and profit objectives of the business.

Retail Operations Management is the art and science of maximizing sales, profit and productivity at store/district/region/company levels.